Business Messaging System
Stay connected with Mulonga Water through SMS. Register today to receive real-time updates and report issues instantly.
Business Messaging System (BMS)
The Business Messaging System (BMS) is a mobile facility used by Mulonga Water Company to communicate to its registered customer via text messages using a special short code number 4466.
How It Works
Customers can also use the BMS to log in complaints. All messages sent by our customers using the short code number are chargeable according to existing and respective mobile service provider tariffs.
Benefits
- Save time - no need to walk to service centers to log complaints
- Real-time updates on water interruptions in affected areas
- Quick and convenient communication
How to Register
In order to register, customers are required to send their account number to 4466 as in the example below:
Example: Account No 1-101-000555, residing in CHIKOLA would send:
Mwsc 110100055 Chikola
Send to: 4466
Registration Format
Format: mwsc [Account Number] [Residential Area]
Example: Mwsc 110100055 Chikola to 4466
Need Assistance?
If you experience any issues with registration or have questions about the Business Messaging System, please contact our customer service team: