Our Story

About Mulonga Water

25+ Years Of Experience

25+

Years of Experience

60,000+

Households Served

Towns Covered

Our Background

Mulonga Water Supply and Sanitation Company Limited (MWSC) operates in Chililabombwe, Chingola, and Mufulira. Owned equally by municipalities, the company expanded significantly after 2007, growing its customer base from 21,083 to over 60,095.

Mission

To provide our valued customers with safe and reliable water supply and sanitation services in an environmentally sustainable manner while meeting the needs of all stakeholders.

Vision

To be the most admired Water Supply and Sanitation Services Provider in Africa.

Our Core Values

The principles that guide everything we do — i-WATER

Innovation

We value employees who are creative, energetic, proactive, and intelligent in both thought and action.

Wisdom

We pay attention to customer needs and provide practical solutions.

Accountability

We take ownership of our responsibilities.

Teamwork

We collaborate with stakeholders in delivering services.

Excellence

We continuously improve our services.

Reliability

We communicate clearly and deliver consistently.

Director's Message

Our journey over the past 25+ years has been driven by a singular purpose: to transform water service delivery and elevate the quality of life across the Copperbelt region. Through strategic expansion, technological adoption, and unwavering commitment to our i-WATER core values, we have grown from serving 21,000 customers to over 60,000 satisfied households. We remain committed to innovation and sustainability. Our recent investments in modern water treatment facilities and digital customer service platforms reflect our promise to not only meet but exceed the expectations of our stakeholders.

Eng. Ndilakulampa Hamalambo

Managing Director, MWSC

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